Privacy Policy

cleanearthsolar.com.au takes the protection of your personal information seriously. As such, we have crafted an Australian Privacy Policy to outline how we handle and disclose any information you provide to us in accordance with the country’s consumer laws. This policy encompasses all the information collected through our website at cleanearthsolar.com.au, its mobile website and application, collectively referred to as “Websites,” and the services offered through these platforms (collectively, “Service”). By accessing or using our Websites and Service, you agree to be bound by this Australian Privacy Policy. If you do not agree to the terms outlined in this policy, you may not use our Service or participate in our services.

Key elements of our privacy policy include:

·        Information we collect and the reasons for collection

·        How we use that information

·        How we share information

·        The options available to you

PERSONAL INFORMATION COLLECTED

You may be asked for, or voluntarily provide, personal information when using the Service. This information could include, but is not limited to:

·        Your name

·        Contact information (such as address and email address)

·        IP address

·        Other personal information

NON-PERSONAL INFORMATION COLLECTED

When you access our Service, we may automatically collect non-personal information such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage habits on the Service, and similar data. This information may be aggregated and anonymized to generate demographic data (such as the number of users in a specific location) that does not identify any individual. We may also gather non-personal information from third-party sources and anonymize previously collected personal information. However, there may be instances when collecting non-personal information where personal information is inadvertently collected. Although we will make reasonable efforts to prevent such incidents, it is possible. If you believe we have mistakenly collected your personal information, please notify us at info@cleanearthsolar.com.au.

INFORMATION USAGE

·        We will only use your personal information as outlined below, unless you have given us specific consent for a different use.

·        We may share your personal information as part of providing the Service;

·        We may use your personal information to respond to inquiries or requests;

·        We may send you emails about our services, but will not share your personal information with third parties for direct contact unless permitted by this Privacy Policy or with your consent;

·        We may share your personal information with third-party vendors (referred to as “Third-Party Vendors”) to further the purpose for which it was provided to us. For instance, we may share your information with Elastic Email for the purpose of sending emails. We recommend that you read the privacy policies of all of our Third-Party Vendors before providing personal information through the Service;

·        We may disclose personal information as required by Australian law or legal process;

·        We may disclose personal information to investigate suspected fraud, harassment, or violations of any law, rule, regulation, or service policy;

·        We may transfer personal information in connection with the sale, merger, or change of control of cleanearthsolar.com.au or the division responsible for the services associated with the information;

·        We may share personal information with an affiliate of cleanearthsolar.com.au that is in the same corporate family as us, as long as their privacy policies are substantially similar to ours.

·        Non-personal or aggregate information may be used by us for any purpose allowed by Australian law and may be shared with multiple parties, as long

When you use the Service or open one of our HTML emails, we may automatically gather certain information from your system through the use of cookies and other tracking technologies. This information that is “automatically collected” may include your Internet Protocol address (IP Address), a unique user ID, the type of device you are using, browser types and language, pages you are referred to and exit from, platform type, software version installed, system type, pages you access on the Service, the number of clicks, the amount of time spent on pages, dates and times of visits to the Service, and other similar information. Depending on the laws of your country of residence, your IP address may be considered personally identifiable information, and in Australia, you are protected by IP legislation and intellectual property laws.

SECURITY

Your personally identifiable information is very important to us, and we make reasonable efforts to protect it from unauthorized access when we collect it online. However, due to the open nature of the Internet, we cannot guarantee complete protection from unauthorized access by third parties such as hackers. By using our Service, you assume this risk. We have established reasonable physical, electronic, and managerial procedures to protect the information we collect, and only employees who need access to your information to perform their duties have authorization to do so. For more information on protecting your privacy, please visit the Australian Information Commissioner’s website.

YOUR DISCLOSURES IN BLOGS AND SOCIAL MEDIA

Please be aware that any personally identifiable information that you voluntarily include and transmit online through the Service, or through a publicly accessible blog, chat room, social media platform, or in-person panel or survey, may be viewed and used by others without restriction. We cannot control these uses of your information, and by using the Service or any other online service, you assume the risk that your personally identifiable information may be viewed and used by third parties for various purposes.

LINKING YOUR ACCOUNT WITH THIRD PARTY SERVICES

If you log in to the Websites and/or Service through your Facebook account, connect to a third-party service like Facebook or Twitter through an icon or link on the Service, or link your [Name of Site] account with a third-party service, we may share your post content and related information (such as your username, the fact that your connection was made through the Service, and other relevant usage and diagnostic information) with the third party. With your one-time consent, we may also send information about the content you view and your activities on the Service to the third party. Once this information is shared, it will be governed by the privacy policy of that service and this Privacy Policy will no longer apply.

PROTECTION FOR CHILDREN

We do not generally collect personally identifiable information from children under the age of 13. If in the future, we plan to collect such information from children, we will comply with the Children’s Online Privacy Protection Act (COPPA) and seek appropriate consent from the child’s parent or guardian as required by COPPA. If we become aware of personally identifiable information from a child under 13 that was collected without the consent of the child’s parent or guardian, we will make reasonable efforts to delete such information from our database.

OTHER SERVICES

For your convenience, we may provide links to third-party services from within our Service. We are not responsible for the privacy practices or content of these third-party sites, and you use them at your own risk.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change, modify, add or remove portions of this Australian Privacy Policy at any time, at our discretion.